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Some examples of the products and services JPW Digital offer and the methodology we use.

Digital Maturity Assessments (DMA)

The DMA is a qualitative and quantitative assessment of the organisation’s digital maturity. It provides an understanding of where the organisation is on their digital journey

Key Benefits

  • Provides a strong building block for creating a strategy and / or TOM
  • Improved workforce culture
  • Improved technology, which underpins the outcomes of the organisation

Outcomes

  • Documented scorecard / report, stating the organisations digital maturity, indicating next steps
  • An understanding of the digital maturity for the organisation

Digital Strategies

We review, update and create digital strategies that define the Authority’s digital outputs for today, tomorrow and the future. Outcome led, they provide a direction for the organisation.

Key Benefits

  • Improved efficiency for both Authority and Citizen
  • Increased transparency
  • Financial savings
  • Better Customer Experience
  • Better Employee Engagement and Culture

Outcomes

  • A strategy (in the format desired) which clearly states where and how the Authority will meet its digital goal
  • Priority digital channels defined for implementation, thus becoming digital by default.
  • The organisation will be strategically and operationally ‘readied’ for its future.  

Target Operating Model (TOM)

A Target Operating Model (TOM) enables the application of a corporate strategy or vision to a business or an operation. It is a high-level, visual representation of how the business (or a business area) can be best organised to execute its strategy.

Key Benefits

  • The organisation can deploy the TOM to achieve its strategic benefits.
  • Provides a big picture of what the organisation will look like and how it should be governed / run.
  • Ensures organisation is cost effective and adaptable
  • Technology, Projects required are defined and can thus be budgeted for.
  • Steers the business to a new an optimised way of working

Outcomes

  • The organisation will be strategically and operationally ‘readied’ for its future.
  • The technology stack will be futureproofed and aimed to deploy the strategy of an organisation.

Applications Rationalisation

The Application rationalisation process is cataloguing and eliminating duplicate software applications used across an organisation.

Key benefits

  • Streamline the technology estate
  • Improve employee and customer journey
  • Lower total cost of ownership
  • Reassurance of compliancy and accessibility
  • Identify cloud adoption opportunities

Outcomes

  • Detailed Application Inventory / Portfolio
  • Discovery Analysis Identifying Functionality, Technical, Cyber Security, Contract and Support Information
  • Key Information on how technology can align with future digitisation programmes
  • Recommendations that will support the business IT / Digital Strategy, future growth and a Return on Investment
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