We live in a world of abbreviations.
My favourite abbreviation is KISS:
K eep
I t
S imple
S tupid
The reason why it’s my favourite is, that, in the past, I have tried to make tasks complicated.
For example, creating a plan with 100s of lines as I was afraid to leave tasks out / unrecorded.
These plans were often difficult to implement and impossible to manage effectively.
That’s why, in everything we do, we should try and make it easier for us and the customer to achieve its outcome in the simplest of ways.
Maybe that’s with technology? Maybe with better lines of communication?
Whatever the solution, try and make it simple.
You and your customer will be grateful 😎